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Along with social media buttons, wonderful shortcodes, and the ability to integrate with videos, you can’t go wrong with the Apollo Theme.
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The right sidebar has related articles and the entire table of context, so users jump around to what they would like to view next. When someone clicks on one of the category boxes, they are navigated to a list of the articles, where they click on one to read.
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You can organize your knowledge base into a class, where the articles are organized into categories. A blog is included for improving your search engine rankings, but the primary area to look at is what comes up when people search for content. A large video header is available as well as the large search bar so users can easily find what they are looking for. The Google Font integrations make branding and styling that much easier and the landing page template has the tools needed to start selling if that’s what you’re trying to use your knowledge base for. The responsive theme looks wonderful on your tablets and iPhones and the customization options are super easy to find on the backend of your WordPress site. The Apollo theme is one of our favorite knowledge base themes because it’s built just for that purpose. Keep reading to learn about the best solutions for your company. Best Knowledge Base WordPress Themes To Solve Your Clients’ Problems As stated before, these themes are primarily to offer support for products that a company sells. Therefore, it’s prudent to use one of the best knowledge base WordPress themes to activate your community. In fact, building any type of website from scratch is unwarranted, but the knowledge base requires some extra programming knowledge for the organization of the entire page. Building a knowledge base from scratch is not a good idea. That way, you don’t get any spam or wrong answers that other customers are going to look at. In fact, many companies only use knowledge bases to answer questions themselves. Should You Build A Knowledge Base From Scratch It’s similar to a forum, except the tech company has control over the responses and many times you can only see one credible answer that provides the ultimate solution. In short, a knowledge base is a page where users can write questions and talk about solutions to said problems. Your users will appreciate the fact that they don’t have to spend hours waiting in support queue to get answers they need. Not only do they cut down on the amount of tech support, they also save time, both for customers and the company itself, because the answers are readily available for everyone once you add them to your website. It’s not only a tool for people to come and learn about a software or app, but it helps these technology companies cut down on the amount of tech support they would generally have to offer as an alternative to the knowledge base. The knowledge base means so much to users and technology companies.